Frequently Asked Questions
How can I track my order?
You can track your order through DPD website.
Simply enter the tracking number you received in your shipping email to get up to date information on your parcel.
Do you offer discounts or promo codes?
Yes! We often have offers and discounts on our website.
The best way to find out these offers is to sign up to emails where you also get a welcome discount for subscribing.
How long does shipping take?
Orders are usually dispatched within 2 business days of payment of order.
For orders within Ireland, You can expect to receive your parcel within 2-7 working days from time of dispatch.
For other locations, shipping times may be longer depending on carrier delays and your location.
What is your return and exchange policy?
Returns are accepted within 30 days of purchase if the item is unused, in original packaging, and accompanied by proof of purchase. Sale items are non-refundable. Customers cover return shipping costs, which are non-refundable.
Refunds are processed after inspection, and exchanges are only given for defective or damaged items. For assistance with this, contact sales@declareireland.ie
How can I contact customer support?
You can contact us at sales@declareireland.ie for help with your order.
We operate Mon - Fri during normal business hours.
I want to become a stockist of Declaré products!
Becoming a Declaré stockist is simple!
If you’re interested in carrying our products, please reach out via email at sales@declareireland.ie.
Tell us about your store & location, and we can send you all the information you need.
Our team will review your email and get back to you with the next steps!
Do you offer influencer collaborations or partnerships?
We love collaborating with influencers who align with our brand!
If you're passionate about skincare, we’d love to hear from you. We can offer many exciting opportunities for creators, including gifted products, exclusive discount codes, and paid partnerships depending on availability at the time.
If you're interested in connecting with us, please reach out via email or DM us on social media @declare_ireland